COVID-19 Update From Jacuzzi Outdoor Living

Please call us at 949-432-9330 for our latest COVID-19 policies.

We are progressing in our plan to reopen our store safely in Mission Viejo! As we continue to work towards a sense of normal operation, we thought a new update would be appropriate.

We are OPEN for customers to see our amazing Jacuzzi® Hot Tub, Jacuzzi® Swim Spas and Jacuzzi® Saunas. We continue to treat the COVID-19 pandemic seriously. This means that we REQUIRE APPOINTMENTS for all shoppers. Here is a list of ways you can interact safely without a team to ensure you get what you need and are safe at the same time.

Appointment booking. The easiest way to book an appointment is to go to our virtual calendar and book an appointment there. Click here to book a session with either Christian Shubin or Tim Young. Please make sure you are available for the time you book. We are very limited with available times and don’t want anyone to miss out. Please notify us right sway should you need to cancel.

You can also call our store at 949-432-9330 to ser an appointment. Please leave a message if no one answers. We will return your call as soon as we are able.

We also have Virtual Appointments available. You do not need to come into the store to purchase your new hot tub. We can help you out over the phone, or through our chat system on our website. Simply go to and click on the chat icon in the lower right corner. Our team monitors this chat system and will be willing to work with you online.

Curb Side Pickup– We offer curbside pick up for your chemical, parts, and accessory needs. You can call us at 949-432-9330 or chat with us on our website to place an order. We will have it ready for you within 24 hours to pick up. Your name will be on a container that has been sanitized and is ready for you to pick up without having to interact with a staff member.

Our number one priority is the safety and wellbeing of our staff and customers. We appreciate your business and thank you for adhering to our safety protocols during these fast-changing times. We will continue to keep you updated as events unfold.

Yours in hot water!

Tim Young
Store Manager
Jacuzzi LLC